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EA improves FIFA Ultimate Team security with new update

Extra protection against phishers arriving alongside new features and disconnection fix

EA has announced a new update for the FIFA Ultimate Team (FUT) and EA Sports Football Club (EAS FC) areas of FIFA 12.

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As well as a number of new features for both, the update will fix some bugs and address two "very important issues affecting the FUT community: Protecting FUT accounts against phishers and scammers, and the end-of-game disconnects affecting some FUT users on PlayStation 3 and PC".

It'll also coincide with an upgrade to the FUT web app, which will be taken offline during the update's deployment.

Here's what EA had to say about the security improvements and disconnection fix featured in the update, which is set for release globally on Xbox 360 and on PS3 in North America on March 13, and on PS3 in Europe and the rest of the world on March 14:

Your Security Is Paramount
We are immensely proud of the huge, passionate community that has built up around FIFA Ultimate Team and we're committed to providing it with the value and support it deserves. The upgrades we are announcing today are just one part of a continual and expanding commitment to the service we provide our community, and right at the heart of a great community is the security of its members.

We're committed to doing everything we can in our game to help keep you safe from phishers and scammers, and our March game update is key part of that commitment:

  • It will now only be possible to send trade offers to people on your friends list.
  • On entering FUT on your console for the first time after the update, you will be required to provide a unique answer to a security question.
  • If anyone else attempts to enter your FUT account from a different console, they will be required to enter the answer to your security question.
  • While these measures will certainly make life much more difficult for those attempting to compromise others' accounts, it's still vitally important that you protect your information.

You should never reveal your security question and answer to anyone, especially on a website other than the "ea.com" domain. Never give out your username or password. Never share your login credentials (e.g.: email address and password) for any reason. EA representatives will never ask you for your password. Non-EA individuals and/or websites that ask for your login information in exchange for discounted goods (e.g.: free virtual items) or other game-related services should not be trusted.

Ending the End-Of-Game Disconnects
For some time now, a number of FUT gamers on PlayStation 3 and PC have suffered disconnections at the end of games. This was a problem associated with certain types of router hardware that resulted in very small but very important bits of data being blocked at the conclusion of a game.

We will be deploying a fix for this problem as part of this update.

Since those who were affected most severely suffered a serious degradation of their game experience, we will also be compensating those people with a haul of FUT content significant enough to demonstrate just how thankful we are for sticking with us while we tackled the problem.

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