'Diablo III, servers have not been compromised' - Blizzard

Number of hacked accounts "extremely small", says developer

Blizzard has issued a lengthy statement to address a number of the post-launch issues users have had with Diablo 3, most crucially the hacking of user accounts.


There have been numerous reports of Diablo 3 accounts being hacked, and Blizzard has once again spoke out to assure players that these issues are isolated.

"First and foremost, we want to make it clear that the and Diablo III servers have not been compromised," says the developer.

"In addition, the number of Diablo III players who've contacted customer service to report a potential compromise of their personal account has been extremely small," it adds.

"In all of the individual Diablo III-related compromise cases we've investigated, none have occurred after a physical Authenticator or Mobile Authenticator app was attached to the player's account, and we have yet to find any situation where a Diablo III player's account was accessed outside of "traditional" compromise methods (i.e. someone logging using an account's login email and password)."

"To that end, we've also seen discussions regarding the possibility of account compromises occurring in ways that didn't involve these "traditional" methods -- for example, by "session spoofing" a player's identity after he or she joins a public game.

"Regarding this specific example, we've looked into the issue and found no evidence to indicate compromises are occurring in this fashion, and we've determined the methods being suggested to do so are technically impossible. However, you have our assurance that we'll continue to investigate reports such as these and keep you informed of important updates."

The developer went on to reiterate a number of security tips for users to follow when dealing with online accounts and passwords, as it did in a previous statement.

The statement, through the source link, also discusses a number of hotfixes that have been introduced since launch, and the delay of the real-money auction house.