Nintendo addresses Wii U performance issues

Tips for system freezing, and help with slow load times on its way

Nintendo has addressed issues that some Wii U owners are experiencing, including slow performance and freezing.


In the help section of Nintendo's official site, customers have sought reasons for why their Wii U is taking a long time to load applications.

Nintendo has stated that "we are aware that users are experiencing load times when they launch or switch between applications. We are exploring ways to enhance features for consumers' overall experience."

Nintendo is also aware that some Wii U consoles are freezing, but says that "instances of system freezing is rare, and unlikely to occur." If your system does happen to freeze though, Nintendo has offered two helpful tips:

  • Reset your system by unplugging it from the wall for 10 seconds
  • Ensure your system is kept current with available system updates